Live Answering

Alltel Live Answering Services
Mon, 10 Sep, 2018 at 10:23 AM
Call handling
While Alltel ensures that phone operators answer all your calls, we can't guarantee that all callers will stay on the line until the end. When your...
Mon, 18 Feb, 2019 at 10:30 AM
What is live answering?
Mon, 10 Sep, 2018 at 10:24 AM
How to download your live answering messages
To download a spreadsheet of your messages, you can log in to the My Alltel portal and follow these steps: In the dashboard, go to "Reports" Se...
Mon, 17 May, 2021 at 3:35 PM
Which live answering service is best for me?
Mon, 10 Sep, 2018 at 10:25 AM
Making changes to your service through the online portal
You can make various changes to your Live Answering service directly through your account on the My Alltel platform. After logging in using your email addre...
Fri, 21 May, 2021 at 5:34 PM
Message accuracy
Alltel is committed to ensuring that our live answering service conveys information accurately from callers to your business. This is reflected in our opera...
Tue, 12 Mar, 2019 at 9:44 AM
Live Answering Guide
Please refer to the Live Answering guide. http://www.alltel.com.au/docs/pdf/guide/live-answering-service-guide.pdf
Tue, 12 Nov, 2019 at 1:41 PM
Operating standards for agents
Alltel recognises that well-trained agents are essential to a quality live answering service. We take the following steps to ensure our phone operators hand...
Fri, 15 Feb, 2019 at 4:14 PM
Live Answering Plans (visual)
Wed, 8 May, 2019 at 4:00 PM