Alltel

Alltel provides live answering services under a service-level agreement (SLA), which requires that we answer 90% of calls within 20 seconds. If we have to p...

Yes, all of your calls are answered in Australia. Some other answering services ship their calls off-shore outside of normal business hours, but Alltel’s vi...

No. The in-dial number provided for your answering service is an internal system number that is subject to change and remains the property of Alltel. Using ...

We understand that you may have concerns about receiving VR messages with incomplete details. Our virtual receptionist service is designed to answer all...

No. Alltel Live Answering Services are available 24 hours, seven days a week, 365 days a year—holidays and weekends included—at no additional cost. More...

There is a flagfall charge for calls that are successfully connected. For complete details, view the Critical Information Summary.

You can upgrade or downgrade your plan for free at any time to meet your changing business needs. You can even add concierge services to have calls connecte...

As a call answering service, you may select one of our standard scripts or you can create a personalised greeting or a personalised sign off for an added co...

Yes. A feature booster can be added to your service, so messages can be taken for individual departments within your business and even for individual team me...

Definitely. This service is a great way to give customers a consistent experience over the phone. Your concierge or virtual receptionist service can be conf...