Inbound Numbers
Yes, you are able to record calls to help improve customer service and sales. With Call Recording, you have the ability to measure the performance of yo...
Wed, 19 May, 2021 at 6:20 PM
You get the following routing schemes for free with any Alltel inbound number service: Australia-wide routing State-based routing Time & day-based r...
Wed, 20 Mar, 2019 at 11:27 AM
Definitely! Complex routing schemes such as Region-based, Area-based, Exchange-based, and Postcode Prompting can be added to your service for an additional ...
Wed, 20 Mar, 2019 at 11:23 AM
For Starter, Basic, and Plus Plans: You may call us at 1300 255 835 or send an email to customercare@alltel.com.au. Our B2B specialists will be happy to as...
Wed, 14 Dec, 2022 at 4:41 PM
Changing answerpoints and schedules incur a $15 change fee. Custom requests will be quoted. Change fees The following fees may apply in addition to your...
Fri, 2 Sep, 2022 at 10:38 AM
Our Technical support team implements routing changes within one day after we've received requests to do so. You can make requests through email, over t...
Wed, 19 May, 2021 at 5:59 PM
Inbound numbers, being virtual numbers that can be redirected to various answerpoints, offer a range of advantages over landline and mobile numbers. These ...
Fri, 15 Feb, 2019 at 3:38 PM
1. Log in to the My Alltel portal using your registered email address. 2. Go to your dashboard and click on “Services”. ...
Thu, 3 Jun, 2021 at 5:19 PM