For Go, Starter, and Grow Plans:

You may call us at 1300 255 835 or send an email to customercare@alltel.com.au. Our B2B specialists will be happy to assist you with any changes to your call routing. Applicable change fees apply.


For Advance Plans:

Customers with Advance plans can manage and make changes to their call routing through the portal access provided by Alltel.


Log in to My Alltel.