For Starter, Grow and Pro Plans:
You may call us at 1300 255 835, send an email to email@example.com, or send a change request through the customer portal at my.alltel.com.au. Our B2B specialists will be happy to assist you with any changes to your call routing.
For Advance Plans:
Customers with Advance plans can manage and make changes to their call routing through the portal access provided by Alltel.