Inbound numbers, being virtual numbers that can be redirected to various answerpoints, offer a range of advantages over landline and mobile numbers.
These are some of the many benefits you can get from your Alltel inbound number:
A centralised point of contact
With an inbound number, you can use just one phone number for customers to contact, no matter where they're calling from or where you're answering.
For small businesses, this can give the appearance of being a national entity.
For larger businesses, this can let them communicate more smoothly even across the different locations they operate in.
Routing options include:
Time of day routing.
State based routing
Call splaying (sharing incoming calls between up to 20 lines)
Postcode prompting, which allows redirection based on the caller's postcode.
Alltel has many products that work seamlessly with an inbound number including IVR menu, Live Answering, Business Intro and Voice-to-Email.
For more information on plans and pricing, click here.