With an Alltel 1300, 1800, or 13 number, you can use call routing or call forwarding to avoid missing calls. You can:

  • route (redirect) calls to different numbers based on the time of day (e.g. your mobile phone for after-hours calls)
  • automatically forward calls to a second (or third) number at times when you’re not able to answer the phone
  • use a call interactive voice response (IVR) menu to forward calls based on your caller's concerns

You can also subscribe to a live answering service to take your calls for you when you're unavailable. You can use any of the options above to redirect calls to live answering.

Learn more about  Alltel's Live Answering Service.

If you miss a call to a Local Number, you’ll receive an email notification with either a voicemail message or the number of the person who called. Note that the calling number cannot be provided if the Caller ID is blocked.