Virtual Office Services

How do I retrieve my voicemail online?
All voice messages are sent as a sound file attachment to your designated email address. Simply double click on your attachment and listen to it from any of...
Tue, 19 Feb, 2019 at 4:04 PM
Do you charge per message for Voice2Email?
No. Instead of counting the number of messages you receive, your rates are quoted by the minute, and your service is billed pro rata by 1-second increments....
Tue, 19 Feb, 2019 at 4:04 PM
Can I use my own recorded greeting for Voice2Email?
Yes you can. You may also choose to have one professionally recorded by one of our professional voiceover talents. More questions? Return to the kno...
Fri, 8 Mar, 2019 at 5:24 PM
Is my Voice2Email service compatible with other Alltel services?
Definitely! Your Voice2Email service can be a standalone service, come as part of the Virtual Offices Bundle, or it may come included as standard with your ...
Tue, 19 Feb, 2019 at 4:10 PM
What file types are supported by Voice2Email?
All received messages are converted to .WAV files and can be played from most standard music players. More questions? Return to the knowledge base.
Fri, 8 Mar, 2019 at 4:53 PM
I mistakenly deleted the email, can I get another copy of my messages?
Every time you receive a voice message, a copy is also sent to your Alltel portal. You may get a copy of your messages by signing in to your portal. Log...
Tue, 19 Feb, 2019 at 4:11 PM
Is it possible to add information other than my business name to my business intro?
Yes. You may add a brief background of your business or your hours of operation along with your business name. More questions? Return to the knowledge ...
Tue, 19 Feb, 2019 at 4:11 PM
How long does my business intro need to be?
Standard greetings can be a maximum of 20 words. A longer greeting may also be quoted for you if required. More questions? Return to the knowledge bas...
Tue, 19 Feb, 2019 at 4:12 PM
Can I use a business intro for my Live Answering service?
Yes you can. Your business intro greeting can played before a call is connected to any of your preferred numbers, including your live answering service. ...
Tue, 19 Feb, 2019 at 5:18 PM
Do I need to provide my own recording for a business intro?
You may use your own recorded greeting, or you may choose to have one recorded by our professional voice talents. Please take note that the cost of the reco...
Tue, 19 Feb, 2019 at 4:15 PM