General

Call Forward on Busy/No Answer/Congestion
Mon, 10 Sep, 2018 at 9:50 AM
Customer referral rewards
Alltel offers rewards for new client referrals. There are two ways you can make a referral: Tell your friends to call us at 1300 255 835 to sign up. Make ...
Fri, 15 Feb, 2019 at 3:11 PM
Time and day-based routing
Mon, 10 Sep, 2018 at 9:50 AM
Call Distribution/Splaying
Mon, 3 May, 2021 at 5:24 PM
Postcode prompting
Mon, 10 Sep, 2018 at 9:51 AM
What happens after the initial term of my business bundle has passed?
You have the option of renewing your contract to continue enjoying benefits of bundling up. If you don’t, your services will be maintained and billed on...
Wed, 20 Mar, 2019 at 11:23 AM
Call Barring
Mon, 10 Sep, 2018 at 9:52 AM
Alltel Standard Form of Agreement
The Standard Form of Agreement contains Alltel’s Customer Terms. When we supply you with Telecommunications Products, our Customer Terms apply by agreem...
Tue, 19 Mar, 2019 at 3:02 PM
State-based routing
Mon, 10 Sep, 2018 at 9:52 AM
Does Alltel have any industry specific certification?
We are a member of the Telecommunications Industry Ombudsman. This ombudsman is available to all customers for escalated issues We are a member of Commu...
Wed, 19 Aug, 2020 at 10:01 AM